All prices are retail.
*/SHIPPING/* - /PLEASE ORDER EARLY rather than later./
We ship via UPS to the 48 continental states and by US Postal Service - Click *here* for shipping cost chart to 48 states. International rates are shown in shopping cart before checking out, customs, duties, taxes are NOT included and are paid by the buyer.
*We cannot guarantee delivery, nor be held responsible* for non delivery, or late delivery, or damage, when shipped by the US Postal Service and transferred to subsequent /foreign country postal carriers/. Insurance with the US Postal Service is *NOT* available as the red tape and bureaucracy* *make the processing of a claim (as they wait and wait and wait for months, for their delivery, or a claim to be poorly processed) to be a very unpleasant experience.
Customers are 100% responsible to be 100% available for whenever UPS or USPS makes the delivery. If Member misses the delivery and the order is returned to us, then the customer must prepay the exact amount for the two way shipping before we can reship that order. If the Member does not request reshipping, and the order is replaced back into stock, then the customer is billed: a 20% "order processing/pulling & order reprocessing/restocking" fee; plus the two times the UPS or USPS shipping charge, minus the initial payment.
Orders are processed in the order that we received a cleared payment and other requested information.
Within same day, or 2 or 3 work days, we get out 90% of the orders, "THEN" your order is ready to give to UPS. (99% of the orders get out within 4 working days after the day we receive payment).
"/AFTER/", UPS has picked up the order at the warehouse in San Diego, Ca, the delivery time takes from 1 to 5 business days for ground service around the U.S..
For example: to California, it takes 1 or 2 business days ground delivery time; going to the southeast coast like Florida, it takes 4 business days ground delivery time; to the northeast coast like New York, it takes 5 business days ground delivery time.
*/RETURNS/* - Returns are not encouraged as they are more costly for us to check in and re-process than filling the original order, and may leave us with unbalanced inventory. Every effort is made to give each item on our website more information/description than found on the manufacturers fact sheet, or what we see on any other website. Colors will vary according to monitor settings.
*100% MONEY BACK* refund or credit, on qualified merchandise. NOT RETURNABLE are: Lingerie, "adult only" merchandise, swimwear, underwear, liquids, DVD's and all intimate items and any merchandise that is not factory fresh.
To qualify for a 100% refund or credit, please comply with the following 3 steps:
- Merchandise must be "received" by the warehouse no later than 18
days after our ship date.
- Your authorization number located at the bottom of your invoice
must be clearly written under your return shipping label in 1"
- Copy of your invoice and place inside return box with a note
requesting a refund back to your payment method, or credit
applied to your next order.
The following rules must apply and will be strictly enforced.
- No credit is given for any shipping and handling.
- NO DAMAGE of ANY KIND WILL BE ACCEPTED - such as shopworn, sun-fading, finger prints, hanger marks, perfume, smoke or cosmetic smell, writing on hang tags, worn or washed items, etc.
- All original tags, bags, wrappings, display boxes, shoe & boot boxes, hangers, etc. must be returned as new.
- Merchandise sold by: the dozen, or unit in packages, or displays, must be returned full, not partially sold.
- Merchandise that does not meet the above standards will not be credited or processed and the sender will have to pay shipping charges in advance to have the box returned. Uncalled for merchandise will be discarded after 30 days.
*/ANY/** unsolicited return for /ANY/ reason* *past the expiration date of 18 days after the ship date,** **or without an authorization number on the box** **or without an invoice inside the box will be returned at the Customers expense.*